

However, there are a few fixes that you can try to do. Sometimes the issue cannot be resolved without contacting your ISP (internet service provider, IE: Xfinity, AT&T, Verizon, etc.) to let them know that you are experiencing issues with your connection. Potential solutions for dropped frames and stream disconnects:įirst and foremost, when it comes to dropped frames or stream disconnects you must understand that this is almost always a network issue. If you’re using software x264 encoding, consider using a faster preset or start using hardware encoding (NVENC/AMD) and this will be less taxing on your CPU to encode the stream.

Here is a breakdown of how to improve stream quality, identify CPU/GPU issues, and troubleshoot dropped frames:

Skipped frames occur when the encoder is overloaded, often with high CPU usage.Lagged frames are caused by a compositor overload, and common with high GPU usage.First, check out this video that breaks down this topic in 3 parts:īefore we discuss fixes, there are the 3 types of frame issues and different causes for each:
